Concept of management
“Coordination and communication is the
essence of management”.
“Do more with less but there is no
compromise for quality, quantity, time and cost (QQTC)”.
“Management is getting things done through
others”.
Subject matter
Generally, the whole process of getting things done through others is called management but the
skills, abilities, readiness and efficiency to achieve the certain goals and
objectives of the organization by accomplishing planning, organizing,
directing, controlling, coordinating from available physical resources, human
resources, financial resources and information resources efficiently and
effectively are called management.
The function of management are
planning, organizing, staffing, directing, controlling and coordinating. As
the soft power of the organization, it is at the center of everything and
decides success or failure.
That is why Peter Drucker said that
no country in the world is underdeveloped but only disorganized.
Hence, Management is the achievement
of efficient and competent manpower in a dynamic environment within a certain
time point using minimum resources and means to achieve the overall
pre-determined goal.
In conclusion management
is;
·
Both Science and Art
·
Purposeful
·
Continuous,
Distinct and Dynamic/Modifiable process
·
A Profession
·
Universal activity
·
Group activity
·
Multidisciplinary
discipline and intangible
Management evolution
1900 A.D - Efficiency
mode
1930 A.D - Human mode
1960 A.D - Effectiveness
mode
1980 A.D - Ecological mode
1990 A.D - Stakeholder
mode
2000 A.D - Innovation,
knowledge and process
Functions of Management
Managerial functions are
all the managerial processes that are done from building the objectives of the
organization to achieving the objectives. Organizational objectives cannot be achieved without managerial
functions. These are related to the
governance of any organization. Various scholars have presented their views on the functions of
management.
Scholar |
Management
functions |
Detailed
form |
Henry Fayol |
POCCC |
Planning, Organizing, Commanding, Controlling
and Coordinating |
George R. Terry |
POSC |
Planning, Organizing, Staffing and Controlling |
Luther Gulick |
POSDCoRB |
Planning, Organizing, Staffing, Directing,
Coordinating, Reporting and Budgeting |
Therefore the major functions of management are as follows;
1. Planning (Thinking before doing)
Planning
is the future thinking of the organization that guides goal setting. Planning
is deciding in advance about what to do, how to do it, when to do it and who is
to do it. It is time bound. Planning, thus, is the process of establishing
goals and choosing a course of action for achieving those goals. It guides
managers to focus their attention on what is important. Planned work saves time and helps to get work done with
less effort and cost. It involves:
·
To build the objective
of the organization
·
To anticipate future
risks
·
To formulate policies
and procedures
·
To prepare schedule and
budget
2. Organizing (Developing organization structure)
It is
differentiating and coordinating activities to carry out the plan. It is
establishing a structure. All the tasks necessary to achieve goals are assigned
to position and people who can do those best. It involves:
·
Defining tasks required
to achieve goals
·
Grouping the tasks in departments
·
Designing a structure
·
Establishing authority
and responsibility for each position
·
Coordinating tasks to
achieve harmony of efforts
3. Staffing (Right man, right place in right time)
The work related to staff
planning, recruitment, selection and development for any organization is called
human resource management. Employees are like the blood arteries of
the organization because they operate the other resources available in the
organization. It involves:
·
Manpower planning to
determine requirements
·
Acquiring (Recruitment, selection, appointment and posting
of staff), developing, utilizing and maintaining
·
Preparation of manpower
inventory of existing people
·
Job analysis to
determine job description and job specification (qualification and skills for tasks)
·
Performance, evaluation,
promotion and transfer of employees
·
Remuneration of
employees according to their ability
4. Leading (Influencing towards goals)
Leadership is about making all employees work together to achieve
goals. It is directing the activities of others. It is getting people to work
together. Leading is influencing and motivating people to perform tasks for
goal achievement. It is concerned with interpersonal aspect of managing. It
involves directing, supervision, motivation, communication and coordination.
Leading consists of: (LMC)
·
Leadership: It is the process of guiding and influencing the work of
subordinates to willingly and enthusiastically contribute towards goals. It
requires followers. Situation is important for leadership.
·
Motivation: Motivation is inducement to contribute toward goal achievement.
It is the act of stimulating people to contribute at some higher rate for
higher productivity.
Inducements can be both financial and nonfinancial
Managers motivate by creating an environment for goal achievement.
They resolve conflicts.
·
Communication: It is the process by which people give meaning to symbolic
messages. It involves flow of information from top to bottom, bottom to top and
at horizontal and lateral levels. Communication channels are used.
5.
Controlling (Evaluation of actual activities conform to planned activities)
Controlling is monitoring and correcting ongoing activities to
facilitate goal achievement. It is the measurement and correction of
performance to achieve planned targets. It is a cyclical process. The steps
involved are as follows:
·
Establishing the
standard (What should be done?)
·
Communicating the
standard to the employees
·
Measuring actual
performance (What really was done?)
·
Finding deviations (How
much differences between estimated and actual performance?)
·
Analyzing deviations
(Why differences?)
·
Corrective actions:
Actions are taken to correct deviations. They provide feedback for setting
future standards. This step is the crux of control.
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